These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "user") and THURMAPURE LLC. ("we," "us," or "our"), governing your access to and use of ThurmaPure.com (the "Site"), including any content, functionality, and services offered on or through the Site. The Site is an e-commerce platform for purchasing products.
By accessing, browsing, or using the Site, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Site or place orders.
We may update these Terms at any time. Changes will be posted here with a revised "Last Updated" date. Your continued use after changes constitutes acceptance. It is your responsibility to review these Terms periodically.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site or place orders. By using the Site, you represent that you meet this requirement and have the legal capacity to enter binding contracts.
2. User Conduct and Acceptable Use
You agree to use the Site only for lawful purposes and in accordance with these Terms. Prohibited activities include:
We reserve the right to terminate or suspend access for violations.
3. Intellectual Property
The Site, including text, graphics, logos, images, product descriptions, software, and other content ("Materials"), is owned by us or our licensors and protected by U.S. and international copyright, trademark, and other laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Materials for personal, non-commercial purposes (e.g., browsing and purchasing). You may not reproduce, modify, distribute, sell, or create derivative works from the Materials without our prior written consent.
All trademarks, service marks, and logos on the Site are our property or third-party licensors'. No license or right to use them is granted except as expressly stated.
4. Orders and Sales
Contracts of sale form directly between you and us upon our acceptance of your order.
5. Shipping and Delivery
Shipping methods, carriers, estimated timelines, and costs are displayed at checkout based on your selected options and shipping address. We aim to process and ship orders promptly, but delivery times are estimates only and not guaranteed. Risk of loss and title for products pass to you upon our delivery of the items to the carrier (e.g., USPS, UPS). We are not liable for delays, lost or damaged packages after handover to the carrier, customs duties/fees, or other issues beyond our reasonable control. For questions about your shipment or to report issues, contact us directly at Contact ThurmaPure, or directly at (888) 490-6816 (Westcoast).
6. Returns, Refunds, and Exchanges
If you are not satisfied with your purchase, contact ThurmaPure directly at Contact ThurmaPure for assistance with returns, refunds, or exchanges.
Generally, returns are accepted within 30 days of delivery for unused/unopened/undamaged items in their original condition and packaging. Returns are subject to any applicable restocking fees (typically up to 20%) or exclusions (e.g., perishable goods, custom or personalized items, final sale items as noted on the product page). Proof of purchase (e.g., order confirmation email) is required.
Refunds are processed to the original payment method within 10-15 business days after we receive and inspect the returned item(s). Original shipping fees are non-refundable unless the return is due to our error (e.g., wrong item shipped or defective product). Return shipping costs are your responsibility unless we specify otherwise.
7. Disclaimers and Limitation of Liability
THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE, PRODUCTS, OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
Some jurisdictions (including California) do not allow exclusion of implied warranties or limitation of liability for certain damages, so these limitations may not apply fully to you.
8. Indemnification
You agree to indemnify, defend, and hold us harmless from claims, losses, liabilities, damages, costs (including attorneys' fees) arising from your violation of these Terms, misuse of the Site/products, or infringement of third-party rights.
9. Third-Party Links and Services
The Site may contain links to third-party sites or services (e.g., payment processors, shipping carriers). We are not responsible for their content, practices, or availability. Your use is at your own risk.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in [e.g., Orange County, California].
You agree to resolve disputes individually (no class actions) and waive jury trial rights where permitted.
11. Termination
We may terminate or suspend your access to the Site at any time, without notice, for any reason (including violations). Upon termination, your right to use the Site ends, but provisions surviving termination (e.g., IP, liability, governing law) remain in effect.
12. Miscellaneous
13. Contact Us
For questions about these Terms, contact: Contact ThurmaPure.
ThurmaPure, LLC.
15182 Triton Ln.
Huntington Beach, CA 92649
(888) 490-6816 (Westcoast)
Thank you for shopping with ThurmaPure.com.
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